Website

WCC Virtual Children’s Centre

Worcestershire County Council

Requirement

Worcestershire County Council needed an accessible 24/7 online pilot to extend children’s centre services, specifically addressing domestic abuse, post-natal depression, and parenting FAQs.

Outcomes

Aidem Digital and My Time CIC co-developed a 24/7 online platform featuring expert-backed modules for domestic abuse (with a secure exit feature), post-natal depression, and parenting FAQs. The integrated, highly successful pilot provided accessible support and is now adaptable for other authorities as a website or app.

Challenges / Results

Challenges

Threat of local children’s centre closures.
Limited access for rural and low-income families.
Need for safe, discreet support around sensitive issues.

Results

Delivered a pioneering online children’s centre pilot.
Three modules addressing key family support needs.
Safe exit feature for domestic abuse users.

Social Value

Mitigating local service closures by delivering a secure, 24/7 digital platform that ensures equal, discreet access to crisis and family support for vulnerable communities.

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